Job Requirements
Skills
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Job description for IT Change Manager at PT Bina Artha Ventura
- Lead the execution of the application roll out adopting a structured methodology to deliver on process and platform change activities
- Oversee the change communication efforts - support the design, development, and dissemination of communications on the changes undertaken as part of the project rollout
- Assess the change impact - Conduct impact analyses, assess change readiness and identify key stakeholders required to sustain the transformation
- Support training efforts - Provide input, document requirements and support the design and delivery of training programs
- Manage (Identify, analyze and prepare) roll out risk mitigation tactics with the PMO
- Manage (Identify, analyze and prepare against) anticipated or perceived resistance with the PMO
- Support with the creation of actionable deliverables around the core change management dimensions: communications plan, training plan, resistance management plan
- Support the organizational design and definition of new roles and responsibilities as well as change management at the organizational level
- Track and measure roll out success metrics as outlined in project roll out strategy
- Engage and keep business stakeholders and executive management informed of changes
- Periodic reporting on the performance/impact of changes against planned goals as well as provide updates on upcoming or planned changes
- Facilitate the Change Control board – overseeing the analysis on the impact of planned changes
- Maintain a Change Register – a record of all changes that take place with regards to roll out
- Periodic Change Control Board Reports – Summarizes upcoming changes and expected impact
- Change reviews and clarifications sessions with members of management
- Good understanding of Bina Artha Operational processes (headquarter and branches)
- Good understanding of software project management methodologies (Traditional/waterfall, Agile)
- English and Indonesian fluency required as well as excellent project and people skills in multi-cultural environment
- Excellent active listening skills
- Good communication and presentation skills - ability to clearly articulate messages to a variety of audiences (Able to work effectively at all levels in an organization)
- Flexible and adaptable; able to work in ambiguous situations
- Organized with a natural inclination for planning strategy and tactics
- Problem solving and root cause identification skills
- Must be a team player and able to work collaboratively with and through others
- Acute business acumen and with a strong understanding of Bina Artha organizational issues and challenges
- Undergraduate degree in Engineering, Finance or Development is a benefit
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