Job description for Human Resources Manager at Công ty TNHH Kamereo
Overview: Manage and direct all operations of the Human Resources Division, with TALENT ACQUISITION & RETENTION as the core priority. Build and implement Kamereo's human capital strategies — focusing on employer branding, employee engagement & retention, talent management, organizational development, compensation & benefits, and AI adoption in HR.
Responsibilities:
1. Talent Acquisition (Core Priority)
- Own end-to-end TA strategy — the top priority. Personally lead executive search and strategic hires.
- Build quarterly/annual hiring plans aligned with business growth and workforce planning.
- Establish and optimize TA KPIs: time-to-hire, cost-per-hire, first-year retention, quality of hire.
- Diversify sourcing channels (LinkedIn, referrals, executive search, universities, communities); build proactive pipelines for critical roles.
- Build a strong Employer Brand on digital platforms; design a consistent candidate experience end-to-end.
- Operate the ATS; leverage AI and automation across the recruitment lifecycle.
- Train hiring managers in competency-based interviewing; ensure fair, transparent TA compliant with Vietnamese labor law.
2. HR Strategy & Organizational Development
- Build HR strategies, objectives, and action plans aligned with business strategy; plan and control the HRM budget.
- Advise leadership on organizational structure, job title systems, headcount planning, and job design.
- Implement training, talent development, and succession planning programs for middle management and above.
- Champion an AI-adoption culture company-wide — integrate AI into training programs and daily workflows.
- Manage and develop the HR team, with particular focus on the recruiting team.
3. Retention, Engagement, C&B & Performance (Core Priority)
- Own the talent retention strategy — co-priority with talent acquisition. Establish and monitor retention metrics: turnover rate, retention by team/level, exit reasons, and high-performer retention rate.
- Run regular engagement and satisfaction surveys; conduct stay interviews with key employees; build concrete action plans from survey results.
- Design and implement recognition & rewards programs, employee experience initiatives, and a strong company culture.
- Advise and execute competitive, fair, and compliant C&B policies; benchmark the market to ensure competitiveness in both attraction and retention.
- Own the performance management system (KPI/OKR): review cycles, calibration, feedback, and PIP when needed — tied to development and promotion mechanisms.
4. Administration & Compliance
- Oversee company administrative operations; supervise approved budgets and general expenses.
- Ensure compliance with Vietnamese Labor Law, Social Insurance, and internal policies; support other departments in events and related tasks.
Qualifications & Experience
- Bachelor's degree or above (preferably HR, Business Administration, Law, or equivalent).
- Minimum 5 years of HR experience, with at least 2 years in a management / team lead role.
- REQUIRED: Proven track record in both Talent Acquisition and Retention — direct experience leading large-scale / executive hiring, and implementing effective retention and engagement programs.
- Experience in fast-growing startup/scale-up environments preferred; F&B, retail, supply chain, or tech industries is a plus.
- Professional certifications (SHRM, CIPD, or equivalent) are an advantage.
AI Adoption Skills (Major Plus)
- Kamereo strongly values an AI-adoption culture. Proficient with generative AI tools (ChatGPT, Claude, Gemini) for HR work: JDs, CV screening, recruiting emails, people analytics, policy drafting.
- Ability to design AI-integrated workflows for automation; familiarity with AI-powered recruiting tools (AI sourcing, AI interview, AI assessment) is a major plus.
- Willingness to champion and spread an AI-first culture across HR and the entire company.
Skills & Attributes
- Strategic thinking in human capital development, aligned with business goals.
- Proactive problem identification and systematic problem-solving — able to spot people-related risks before they escalate into crises.
- Strong change management; excellent consultancy skills — able to partner effectively with department heads and senior leadership.
- Excellent communication, negotiation, and conflict-handling skills; open-minded, empathetic, good listener.
- Business-level English.
- Proficient in MS Office, Google Workspace, ATS, and HRIS platforms.
- Adaptable, dynamic, flexible; hardworking, persistent, trustworthy, loyal; customer-oriented (internal and external).
Benefits:
- Competitive salary
- 100% salary during probation
- Annual salary review once a year in December
- Provide Laptop and necessary working equipment
- Participation in compulsory insurance schemes (SI – HI – UI) after becoming an official employee
- Periodic health check-ups
- Employee engagement activities (sports, tea breaks, etc.)
- Birthday voucher for employees
- Candidate Referral Bonus Program for Collaborators
- Welfare benefits for employees’ well-being and health provided by the -Trade Union
- Working hours: 9:00 AM – 6:00 PM, 5 days/week
- Annual leave: 12 days/year, plus 01 additional day for every 5 years of service
- Comfortable, young, dynamic working environment that supports individual growth
