Job description for HR Operations executive/ HR Service Administrator at Quesscorp
This position is employed under a contract with Quess Corp, the recruitment and staffing vendor.
The Role
The HR Operations Executive will manage the Employee Data Management scope for Vietnam as part of a regional HR Shared Services team. The position reports to a manager in India and works closely with client team members and internal teams. As the sole Employee Data Management resource in Vietnam, this role requires the ability to manage the local scope independently.
The role also supports the contact center scope without providing phone-based support. Vietnamese is the primary working language, while English is used for communication with the India-based manager and regional teams and for understanding work details in Workday.
Job Description:
● Handle Employee Data Management activities for the Vietnam market.
● Support the assigned contact center scope without phone-based support.
● Communicate in Vietnamese with the client to provide work updates when required.
● Coordinate with the India-based manager, client team members, and internal teams through email and Microsoft Teams.
● Review and understand work-related information in Workday, which is presented in English.
● Independently manage the Vietnam scope within the regional HR Shared Services framework.
● Maintain clear and timely communication with relevant stakeholders regarding work progress and updates.
Requirement:
● Bachelor’s degree.
● 1-2 years of experience in HR Admin, Employee Database Admin
● Good English reading and writing skills.
● Basic English listening and speaking skills for communication with the India-based manager and regional teams.
● Fluent Vietnamese communication skills for working with the client in Vietnam.
● Ability to work independently as the sole Employee Data Management resource in Vietnam.
● Good communication and coordination skills when working with local and regional stakeholders.
● Comfortable communicating through email and Microsoft Teams.
Benefits:
● Gross monthly salary of VND 15,000,000.
● 13-month salary annually.
● Vietnam standard working hours. (Mon - Fri)
● Flexible hybrid working arrangement, with onsite attendance when required.
● SHUI on full based salary.
● PVI Insurance package.
