Job description for Hostess at Alas Harum Group
Job Description:
- Welcome guests with a warm and professional attitude.
- Manage guest seating and waiting lists efficiently.
- Handle reservations and coordinate table availability with the restaurant team.
- Escort guests to their tables and provide basic information about the restaurant.
- Respond to guest inquiries and assist with special requests when appropriate.
- Coordinate with the service team to ensure smooth guest flow.
- Maintain the cleanliness and appearance of the reception area.
- Deliver excellent customer service to ensure guest satisfaction.
Qualifications:
- Minimum High School/Vocational High School graduate or equivalent.
- Previous experience as a Hostess, Receptionist, Guest Relations, or in a similar hospitality role is preferred.
- Good communication and interpersonal skills.
- Fluent in Bahasa Indonesia; conversational English is required.
- Well-groomed with a professional appearance.
- Friendly, courteous, and customer service-oriented.
- Able to work in a fast-paced environment.
- Willing to work shifts, weekends, and public holidays.
- Domicilie/stay in Ubud, Payangan.
