Job description for HCM - Talent Account Manager (A Creator Manager) at The A List
COMPANY INTRODUCTION:
The A List is more than just a company; we're a vibrant ecosystem shaping the future of digital marketing. Our passion for "beyond the A” services drives us to connect businesses with top-tier influencers and create unforgettable experiences. As a leader in KOL management, content creation, and affiliate marketing, we offer a fast-paced and rewarding environment where your ideas will be valued.
The A List believes that everyone has something valuable, and we encourage our team members to share their ideas and take initiative. If you're active, appreciative, action-oriented, attitude-valued or aligned, we invite you to be part of our team and help us continue to redefine the future of influencer marketing.
To learn more, visit our website and follow us on Facebook.
JOB RESPONSIBILITIES
Recruitment & Onboarding (Network Expansion)
- Hunting & Networking: Proactively identify, approach, and negotiate contracts with potential Creators across TikTok, Instagram, and Facebook.
- Growth Commitment: Take full ownership of roster quantity and quality, with a specific KPI target of 30–40 creators in 2026.
- Lead Management: Allocate leads, set KPIs for the Account team, and monitor daily progress to ensure conversion efficiency.
- Key-Account Handling: Directly engage in persuading and managing high-profile or complex Creator cases.
Operation & Management (Operational Excellence)
- Roster Operations: Manage the entire Creator portfolio post-onboarding, ensuring seamless and continuous engagement between Creators and the company.
- Process Standardization: Develop and optimize professional workflows, covering everything from Onboarding and Reporting to long-term Follow-up/Retention.
- Strategic Liaison: Act as the primary point of contact to resolve issues and maintain strong, lasting relationships with Creators.
Commercial & Sales (Revenue Maximization)
- Matching & Consulting: Propose and consult on the most suitable Creators for each client brief or campaign.
- Cross-selling: Collaborate closely with the TAL Business Team to maximize sales opportunities and integrated solutions.
- Rate Card Optimization: Build, update, and optimize Rate Cards based on actual performance data and market fluctuations.
- Proactive Pitching: Actively "pitch" Creators into internal projects and external brand campaigns to drive commercial value.
REQUIREMENTS
- Experience: 3–5 years of experience in Influencer Marketing, Talent Management, or at an Agency.
- Proven Track Record: Demonstrated experience in building or managing a Creator/ Influencer network.
- Relationship Management: Strong ability to deal/negotiate and maintain long-term, sustainable relationships with Creators.
- Commercial Mindset: Sharp commercial thinking with a deep understanding of how to exploit and maximize the commercial value of Creators.
- Leadership: Capable of managing a small team, setting clear KPIs, and following up strictly on progress and quality.
- Planning & Data: Ability to build Social Content Plans and read analytics to optimize campaign performance.
- Network (Big Plus): Having an existing network of Creators/Influencers is a major advantage.
- Attitude: A "Can-do" spirit, trend-obsessed, and a relentless drive to prove success through measurable data.
BENEFITS:
- Competitive Salary + Performance & KPI Bonus
- 12 days of Annual Leave, 01 day of Birthday Leave + 01 WFH day per month. For Management level: 5 days of Recovery Leave
- Employee Benefit: Social insurance, Premium health insurance (Bao Viet)
- Company Activities: Company trip, teambuilding, YEP + L&D Activities
- Occasion-based offerings: Birthday, wedding, maternity,…
- Annual Performance appraisals and promotion
- Other benefits according to regulations
- A dynamic, creative, and challenging work environment
- Opportunities for professional and personal development
WORKING HOUR & LOCATION:
Working Hours: Monday – Friday, 9:00 AM – 6:00 PM
Location: A Plus Building, 230/18 Pasteur, Xuan Hoa Ward, HCMC
