About Timo

Everybody dreams of being rich(er) and fears being poor. Timo supports you in achieving this dream. Financially, we support across the 5 functions of money: moving, managing, accessing, growing, and protecting your money.  

Being rich however means more than just having a lot of money. Enjoying a rich life includes making money more fun and emotional by embedding banking services into your lifestyle and within your social circle to unlock a truly rich life.

What you will be doing:

• Develop card products in alignment with the Bank’s overall strategy.
• Collaborate with other departments and units to address issues arising in sales and customer development activities.
• Implement promotional programs for card development as initiated by the Bank.
• Manage and handle card-related debts.
• Participate in programs and projects of the Card Center as assigned.
• Carry out card issuance and storage processes in compliance with established regulations and procedures.
• Receive, review, and submit for approval requests related to card opening, renewal, and credit limit adjustments for customers.
• Handle customer inquiries and complaints regarding card usage.

Your skill and experience:

• 6 months of experience in customer service; candidates with experience in card operations are preferred.
• Strong analytical and problem-solving skills.
• Ability to plan, organize, and execute tasks effectively.
• Detail-oriented, meticulous, and honest.