Job description for Front Desk Receptionist at Cake Empire
Administration
* Manage daily administrative tasks and documentation.
* Handle customer inquiries via WhatsApp, email, and social media.
* Prepare invoices, quotations, receipts, and reports.
* Maintain accurate filing systems and records.
* Assist with scheduling classes, events, and bookings.
* Support management with general office administration.
Source and purchase ingredients, packaging, supplies, and operational necessities.
Provide backup support for the coffee bar during busy periods or staff absences.
