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Job description for Customer Service (Sundanese) at Crowde
- Handling inquiries, complaints, and cold cases from customers and potential customers via telephone, email, chat, or other media, specifically in Sundanese
- Answer all product and service-related questions offered by CROWDE clearly and precisely to potential customers, specifically in Sundanese
- Make weekly and monthly reports.
- Be part of the Offline Marketing team improvement program
- Provide input regarding the improvement of the Customer Handling system in the company
- Minimum 1 year of experience as Customer Service
- Understands the basic of Customer Engagement & Relationship
- Able to speak Sundanese properly
- Available for short notice & open to work from Office in South Jakarta Area if needed
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