Job benefits
Medical insurance
To ensure your health and wellbeing, you have various medical plans to choose from depending on your situation and unique needs. From partial up to full medical coverage, we got you covered.
Career growth
Ever feel stuck with your career? We don't hire you simply because we needed to fill an empty slot. Together, we will help you shape and grow your career so you can progress further and rediscover your true sense of purpose at work.
Travels are free
We understand that commuting for work costs you money, time, and energy. For that reason, we can provide you with travel accommodations and allowances so you can focus on what's important. No need to worry about travel expenses.
Wellness
As much as we care about our business, we also care for every one of our employees' wellness. To keep you happy at work, we provide a range of self-help services and facilities that you can use at any moment.
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Skills
Job description for Customer Service Staff Tourism Hospitality at Công ty TNHH Manpower Vietnam
- Troubleshooting via inbound, outbound, email, chat, and messaging on various topics such as additional travel advice, modifications, cancellations, and complaints.
- Assisting Individuals with accurate, valid, and complete information by using the right tools, methods, and processes. Report immediately serious cases/ inconstant situations
- Ensuring a high level of customer service and a positive guest experience.
- Graduated from High School or Above.
- Fluent English is a must. ( work 100% in English)
- At least 6 months experience in Customer service roles or any relevant roles.
- Basic salary up to 8,5M/month.. Incentive up to 1,2M (depend on your performance KPIs)
- Voice allowance (1M if you handle inbound)
- Probation 2 months, full 100% salary Social Insurance, nightshift and OT allowance.
- Accident insurance 24/7. 14 days of leave/year. 13th Monthly Salary.
- Annual Health Checkup.
Interview process
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