Job Requirements
Skills
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Job description for Customer Service Manager at Travelio
- Supervising and overseeing customer service team
- Developing customer satisfaction targets
- Responding to customer service issues in a timely manner
- Staying updated on developments in the customer services field
- Establishing customer service policies and procedures
- Bachelor's Degree of any major
- A minimum of 5 years of proven experience in CS Supervisor / Leader, or equivalent
- Outstanding verbal and written communication skills
- Excellent leadership and interpersonal skills
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