Healthcare And Wellness
Healthcare and wellness are key factors to productivity at work. To make sure that you are doing well, we have prepared various healthcare and wellness programs that can help you take care of yourself.
Personal and professional development are equally important for us. At Pt. Tritunggal Multi Cemerlang, we have prepared various personal development programs related to hobbies, interpersonal as well as soft skills, and many more.
Our company simply cannot function well without teams of people working together. That said, we provide numerous team-building activities and events for you and your team to nurture meaningful relationships between every individual.
Join us at Pt. Tritunggal Multi Cemerlang and get plenty of other benefits that you can enjoy as we build our dreams together.
Job description for Customer Service Lead at Pt. Tritunggal Multi Cemerlang
- Experienced in managing Customer Service as Lead / Manager / SPV min 2 years
- Proficiency in using Customer Service Ticketing Software
- Love to provide an excellent service to the customers in a good way
- Have a good attention to detail
- Creative, communicative, responsible and self-motivated
- Excellent in analyzing data and skillful in Microsoft Excel
- A good leader in managing his/her team
- Highly productive and a natural problem solver
- Responsible for monitoring Customer Care activity in respond to customer's inquiries
- Responsible for monitoring Customer Service activity in respond to customer's problems
- Responsible in increasing Customer Service performance
- Responsible in managing the team
- Responsible for developing Customer Service as a team