Job Requirements
Job benefits
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Free food & beverages
Avoid wasting time and energy to buy food at the restaurant or hawker center by yourself. We'll provide the best food for you and your team. Make better use of your valuable time to rest, bond, and do other things that matter to you.
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Medical insurance
To ensure your health and wellbeing, you have various medical plans to choose from depending on your situation and unique needs. From partial up to full medical coverage, we got you covered.
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Team-building events
Our company simply cannot function well without teams of people working together. That said, we provide numerous team-building activities and events for you and your team to nurture meaningful relationships between every individual.
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Vacation & Leaves
Feel a need for a short break from work? our company is quite flexible when it comes to leaves; be it for vacation, sick, personal, or mental health days. Simply discuss what you need and we will try to cater to those.
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Skills
Job description for Customer Service H2H at PT Bimasakti Multi Sinergi
- Gaji, Bonus, Reward, dan 10+ Tunjangan Lainnya
- 3 Jenjang karir terbaik: Promosi Gaji, Grade, Jabatan
- Status Kepegawaian menjadi Karyawan Tetap
- Laki-laki, berusia maksimal 30 tahun
- Berpengalaman sebagai customer service H2H (terutama Server Pulsa)
- Care dan memiliki kemampuan komunikasi yang baik
- Jujur, supel, ramah, dan berpenampilan rapi
- Bersedia bekerja dalam sistem shift
- Menguasai penggunaan komputer dan internet (general)
- Bertanggung jawab, teliti, dan cekatan
- Bersedia WFO
- Menjawab semua konfirmasi dengan jelas, akurat, dan tepat sasaran
- Mengelola, menyalurkan, serta men-screening permintaan mitra demi tercapainya goal perusahaan
- Melakukan reporting realtime atas semua kondisi terupdate dan melanjutkan kepada pihak terkait
- Men-screening dan memastikan tersalurnya keluhan customer/mitra
- Menumbuhkan kepuasan pelanggan berbasis cepat, tepat, ansurance, dan ending yang baik
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