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Customer Service Executive (Korean and English)

Công ty TNHH Capichi Việt Nam
Company prefers not to disclose
Language and Translation
Full-time

Job benefits

  • Flexible work hours

    Productivity curve is not something steady and consistent as it depends on each person's unique traits and preferences. At our company, as long as your team is in sync and your goal is hit, you can flexibly decide when you want to work.

  • Remote work options

    Thanks to technology, we no longer have to be physically present at the office to be productive. Joining our company allows you to work anywhere without place-constraint.

  • Team-building events

    Our company simply cannot function well without teams of people working together. That said, we provide numerous team-building activities and events for you and your team to nurture meaningful relationships between every individual.

  • Career growth

    Ever feel stuck with your career? We don't hire you simply because we needed to fill an empty slot. Together, we will help you shape and grow your career so you can progress further and rediscover your true sense of purpose at work.

Skills

Job description for Customer Service Executive (Korean and English) at Công ty TNHH Capichi Việt Nam

1. MÔ TẢ CÔNG VIỆC
  • Receive, investigate and resolve customers' questions, and complaints;
  • Coordinate with departments in the company to support and solve customer problems;
  • Pass customer feedback onto related teams to improve the company’s offerings;
  • Manage, and maintain a database of customer information;
2. YÊU CẦU
  • Korean equivalent to Topik 4 (basic communication);
  • English equivalent to Toeic 700-750, or IELTS 6.0-6.5;
  • Have a personal laptop
  • Good communication, self-discipline, and responsibility for work;
3. THỜI GIAN LÀM VIỆC:
  • Morning shift: 07:00-15:00
  • Afternoon shift: 15:00-23:00
  • Working schedule arranged by week
  • 2 days/week off, 1 weekday and 1 weekend off.
4. QUYỀN LỢI
  • Mức lương hấp dẫn, xét tăng lương 2 lần/năm
  • Lương tháng 13 + Thưởng theo hiệu quả công việc
  • Quà tặng, các hoạt động teambuilding hàng tháng, hàng quý …
  • Voucher trên Capichi App cho nhân viên;
  • Đảm bảo các quyền lợi về BHXH và các quyền lợi khác theo quy định
  • Môi trường trẻ, năng động, tư duy làm chủ sản phẩm
  • Môi trường làm việc Đa Văn hóa
About the company
Công ty TNHH Capichi Việt Nam
Công ty TNHH Capichi Việt Nam
51 - 200 employees
Capichi là một Start-up công nghệ đến từ Nhật Bản với mục tiêu mang đến những trải nghiệm tuyệt vời cho khách hàng. Chúng tôi đang có hai dịch vụ F&B - Ứng dụng giao đồ ăn cao cấp và Ứng dụng đặt hàng Thông minh. Chúng tôi sẽ mở rộng dịch vụ của mình ra toàn Đông Nam Á trong tương lai gần. Với sự  phát triển nhanh chóng, Capichi mong muốn được hợp tác với những thành viên tài năng và sáng tạo.
Office address
Số 80, Phố Duy Tân, Phường Dịch Vọng Hậu, Quận Cầu Giấy, TP Hà Nội
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Customer Service Executive (Korean and English)

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Business Registration No. 0316168834 initially issued by Department of Planning and Investment of Ho Chi Minh City on 27/02/2020.

Add: Floor 6, No. 100, Nguyen Thi Minh Khai, Ward 6, District 3, Ho Chi Minh City, Vietnam

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Hotline: (028) 7100 3030

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