Customer Account Manager
IDR100 - 6,500,000/MonthBonus of IDR100 - 4,000,000/month
Full-time
1 - 3 years of experience
Job benefits
Team-building events
Our company simply cannot function well without teams of people working together. That said, we provide numerous team-building activities and events for you and your team to nurture meaningful relationships between every individual.
Career growth
Ever feel stuck with your career? We don't hire you simply because we needed to fill an empty slot. Together, we will help you shape and grow your career so you can progress further and rediscover your true sense of purpose at work.
Workstation assistance
In need of a laptop or certain devices specifically for work? It's on us. We will provide the necessary tools that you need so you can focus on what you do best and get a job done.
Vacation & Leaves
Feel a need for a short break from work? our company is quite flexible when it comes to leaves; be it for vacation, sick, personal, or mental health days. Simply discuss what you need and we will try to cater to those.
Skills
Job description for Customer Account Manager at Pt Triutama Sistem Indonesia
Are you good at listening and sharing? Trust Unified Systems is looking for an Account Manager/Executive ready to take on serving our clients. Join us if you have a knack for building strong relationships and managing expectations for business growth.
What You’ll Learn
- Manage multiple clients and projects to attain business goals (Role related)
- You’ll be entrusted to find new businesses, deal with assigned prospects and given accounts to manage
- You’ll balance the expectations of clients and senior management
- You’ll communicate client needs to your internal stakeholders
- Gain strong project management and strategic planning skills (Personal growth)
- You’ll service multiple clients concurrently, meeting deadlines and expectations
- You'll resolve client issues in a timely and proactive manner
- Develop and be exposed to a range of skills to support sales and marketing business functions (Industry related)
- You’ll represent internal stakeholders to market and sell their services to maximise client satisfaction.
- You’ll be exposed to complementary business functions such as sales support, product design, service application, logistics, and marketing
- You’ll train account executives under your charge and lead a team to strive towards business goals
Job Responsibility
- Champion an array of client relationship and corporate partnerships
- Manage several accounts, develop and retain clients
- Serve as trusted point of contact for business discussions
- Communicate feedback from clients to senior staff
- Strengthen business targets through achievement of client and company goals
- Generate sales for client accounts
- Study and analyse market trends to provide inputs to the team and management
- Forecast and track client account metrics
- Build relationships with new clients and manage productivity of the accounts team
- Maintain or start business relationships with industry contacts
- Collaborate with other business functions to provide excellent client advisory service
- Identify opportunities to grow business relationships with existing clients
- Manage, lead and train account executives to attain team goals
Skills Required:
- Excellent verbal and written communication skills
- Ability to lead and motivate a small team would be a plus
- Proven track record of increasing value and business would be a bonus
- Proficient with project management tools such as Asana and Basecamp
- Strong customer focus
- Experience in B2B sales
- Experience with solution-based selling skill sets
- What we’re looking for in you:
- Responsibility to take ownership in multiple projects
- Ability to build excellent relationships and quickly gain trust of clients and partners
- Strong communication skills to liaise with marketing team and external vendors
- Ability to work well under pressure in a result-oriented environment
- Ability to prioritize and manage multiple projects and deadlines
- Highly organised, independent and meticulous team player
- Willing to go the extra mile to get the job done
About the company
PT Triutama Sistem Indonesia was founded 15 years ago by industry experts who saw a need in providing high-level consulting on Security and Infrastructure to companies and organizations. Today we are one of the leading Consulting Companies in Indonesia.
Office address
Jl. Sukolilo Mulia II/ 49 , Sukolilo Dian Regency 2 , SurabayaSimilar jobs for you
