Job description for Creator Operation EME at CÔNG TY TNHH PERSOLKELLY VIỆT NAM
Responsibilities:
1:1 Management:
- Closely manage top creators to drive GMV growth and improve overall performance.
- Encourage consistent and higher-quality content supply (livestreams, videos, KLS participation).
- Identify performance gaps and provide actionable guidance to uplift results.
Daily operations:
- Track and manage daily creator activities, including GNE tasks/projects, violation handling, BAU assortment support, and promotion status checks.
- Proactively share platform campaigns and initiatives, ensuring creators are well-informed and able to participate effectively to maximize GMV.
- Collaborate with AMs to secure deals for creators, including key sellers, new sellers, or new product matchmaking opportunities.
- Build and stabilize KLS performance, with a focus on achieving and sustaining breakeven sessions.
Relationship management:
- Build long-term, win-win partnerships with creators based on trust and transparency.
- Conduct monthly catch-ups with creators to review performance, share insights, and align on key improvement areas and growth plans.
Onboarding new creators:
- Proactively hunt and onboard potential top creators on a monthly basis.
- Ensure new creators have the capability and commitment to deliver 5k+ GMV per session and align with platform growth and monetization strategies
Preferred qualifications:
- Bachelor’s degree in business, communications, or related field
- At least 2 year of experience in Ecommerce, within the livestream operations, is strongly pre erred
- Strong interest in data analysis, e-commerce, and influencer marketing (KOL & KOC).
- Proven ability to plan and execute based on data-driven decision-making
- Having networking/resources of celebrities/KOL/KOC/MCN is preferred
