Creator Manager (MCN)

Job Descriptions

• Identify, source, and approach potential creators who meet Superstar Agency’s MCN criteria.
• Present Superstar Agency’s value proposition, collaboration model, and operational workflow to prospective creators.
• Lead and manage the onboarding process for creators joining Shopee Affiliate and TikTok MCN programs.
• Ensure creators have a clear understanding of available tools, programs, policies, and agency support systems.
• Monitor and evaluate creator performance across Shopee and TikTok, including GMV, content consistency, affiliate activity, and live performance.
• Provide ongoing guidance, mentoring, and regular follow-ups to drive creator growth and long-term consistency.
• Manage creator participation in Shopee programs such as Goldentick Fast Track and Incubation, including coordination with internal teams and Shopee partners.
• Oversee TikTok MCN binding processes, including creator outreach, benefit explanation, fee agreements, and compliance requirements.
• Coordinate campaign execution with Business Development, Community, and Ads teams, ensuring clear briefings, proper execution, and measurable performance impact.
• Conduct account reviews, develop personalized action plans, and deliver strategic recommendations for content optimization, affiliate growth, and livestream performance.

Job Requirements

• Minimum Bachelor’s degree (S1), preferably in Communication Studies, Marketing, or related fields.
• At least 1 year of experience in Affiliate Marketing, Community, Partnership, or Sales. Experience in MCN, Affiliate, Creator Management, or KOL Management is a strong advantage.
• Strong understanding of affiliate platforms such as Shopee Affiliate, TikTok Affiliate, and other affiliate marketing tools.
• Excellent communication and negotiation skills, with the ability to build and maintain long-term relationships with affiliators and creators.
• Proactive, solution-oriented, and accustomed to working in a target-driven environment.