Job benefits
Remote work options
Thanks to technology, we no longer have to be physically present at the office to be productive. Joining our company allows you to work anywhere without place-constraint.
Career growth
Ever feel stuck with your career? We don't hire you simply because we needed to fill an empty slot. Together, we will help you shape and grow your career so you can progress further and rediscover your true sense of purpose at work.
Professional Development
Every employee is an invaluable asset to any team; that's why we want to help you grow. Level up your skills and expertise through our professional co-development programs with notable organizations. We will cover the cost.
Skills
Job description for Community manager at Refocus
- Communicate with our student and actively engage them in Facebook and WhatsApp communities;
- Support students during 9-month period of studies;
- Troubleshooting;
- Be responsible for live Q&A session;
- Be responsible for managing mentors;
- Organization of online meetups;
- Collect feedback from students, analyze and communicate it to the product team;
- Build all necessary processes and guidelines together with community team.
- You love communications with people;
- You enjoy helping people and provide best service to them;
- 3+ year of experience of working as community/customer success/customer support manager;
- Experience of building customer communities on Facebook/WhatsApp/Slack;
- You know how to measure your work in terms of metrics;
- English B2 and above;
- Bahasa native.
- 100 % remote job;
- Official employment with government mandated benefits;
- Competitive salary;
- Opportunities for quick career growth;
- Free access to all Refocus educational programs.






