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Community Associate

This job post is managed by

LA
Lan Anh

Job Requirements

On-site
1 - 3 years of experience
Minimum Bachelor’s Degree

Skills

Customer Support

Customer Relationship Management

Communication Skills

Problem Solving

Customer Service

Job Benefits

Career Path

Training/Certification

Job description for Community Associate at Công ty TNHH The Sentry

Job Description:

1. Customer care:

- Support and answer difficulties and questions for tenants

- Support guests in site-check and introduce available services

2. Office administration:

- Ensure and maintain the quality of 5 star office services to provide the best services to tenants

- Check the room and the quality of cleaning periodically as required

- Guide and control the general regulations for tenants and ensure that they are able to understand and comply with the regulations when using office services at the Sentry Connect

- Manage assets and equipment, and schedule periodic maintenance for the office

- Manage inventory, schedule orders for equipment and supplies during operation

- Manage staff (CS, tea lady,...) to ensure that the team can provide the best services to all tenants

3. Admin tasks related to tenants and payment of services

- Track payment of rental fees and monthly service for tenants

- Store and update contracts related to tenants

- Support customers to book event halls and set up events as required

- Other arising tasks

Job Requirements:

- Good conversational English skills (Only accept CVs in English)

- Good office skills

- Mind-set customer service

- Diligent, careful, withstand work pressure

- Ability to arrange work in order of priority

- The spirit of being ready to take on challenges

Benefits:

- Salary, benefits, and clear policy

- Young and dynamic corporate culture

- Professional international working environment, developing foreign language communication skills

- Work at the new, luxurious, and modern building

- Working time: from Monday to Saturday morning

- Location: Sonatus Building, 15 Le Thanh Ton, Sai Gon Ward, HCMC

About the company
Công ty TNHH The Sentry
Facilities Services
51 - 200 employees

Tại The Sentry, chúng tôi đang mang hương vị và sự kỳ diệu của mình đến tất cả các không gian làm việc, khu vực chung và tiện nghi với sự góc cạnh, bất kính và độc đáo tạo nên chúng tôi, chúng tôi.

Thông qua những không gian sáng tạo và đổi mới được chia sẻ này, bạn sẽ tự mình trải nghiệm Cộng đồng Sentry, nơi bạn có thể là chính mình, làm việc của mình và biết rằng họ được xây dựng để chăm sóc bạn, giống như chúng tôi vẫn luôn làm. Chúng tôi là một trong số các bạn.

Chào mừng đến với The Sentry. Chào mừng bạn đến với #thefutureofwork.

Office address

15 Lê Thánh Tôn, Phường Bến Nghé, Quận 1, TP. HCM

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Community Associate