Job description for Client Excellence Executive at Công ty Cổ phần BambuUP
ACTUAL THINGS YOU’LL DO
Client excellence & account leadership:
- Act as the primary point of contact for assigned clients, ensuring clear communication, expectation alignment, and high-quality service delivery.
- Build and nurture long-term relationships with corporate clients, ecosystem partners, and startups.
- Proactively identify client needs and opportunities to expand engagement across innovation initiatives.
- Program delivery & project ownership:
- Take full ownership of end-to-end delivery for innovation programs, including Startup Scouting, Accelerators, and Corporate Innovation projects.
- Coordinate internal teams and external stakeholders to ensure timely, high-quality execution aligned with client objectives.
- Monitor project progress, manage risks, and ensure deliverables meet agreed standards and outcomes.
- Ecosystem insight & innovation consulting:
- Conduct research and synthesize insights on emerging technologies, startup trends, and industry developments.
- Contribute to thought leadership and knowledge development within the team.
- Strategy development & proposal design:
- Lead the development of client proposals, including defining problem statements, structuring program approaches, and crafting compelling narratives.
- Design tailored innovation programs that address specific business challenges and strategic goals.
- Prepare high-quality reports and presentations that deliver clear insights and actionable recommendations.
THE REQUIREMENTS
- Education: Bachelor’s degree in Business Administration, Economics, Marketing, Communications, or related fields.
- Experience: Prior experience in innovation projects, startup environments, or successful completion of the BambuUP Client Excellence Trainee program is preferred.
- Project management skills: Proven ability to plan, manage project timelines, and ensure high-quality deliverables across multiple projects simultaneously.
- Problem-solving mindset: Strong analytical thinking with the ability to transform complex business challenges into actionable innovation solutions.
- Communication & persuasion: Excellent verbal and written communication skills in both Vietnamese and English, with the ability to present and negotiate effectively.
- Entrepreneurial spirit: A proactive and highly responsible attitude, with the mindset of a founder - taking initiative and driving impact.
- Attention to detail: Highly detail-oriented and capable of working in a fast-paced, dynamic startup environment.
BENEFITS
- Monthly salary for full-time applicants: 9.000.000 - 10.000.000 VNĐ
- Annual salary review.
- Social insurance, Health insurance, Unemployment insurance.
- Building the base for one potential Startups to contribute into Startups Ecosystem and Entrepreneurship in Vietnam and Southeast Asia.
- Access to the network with C-levels from big corporates, organizations and government bodies in the entrepreneurship ecosystem in Vietnam and Global.
- Going fast and going effectively with one brilliant BODs and one supportive, active, young and enthusiastic team.
- Participating in office activities such as Happy Hour, 10-min daily Healthcare Program…
