Skills
Job description for Career Community Specialist at Refocus
Refocus — where the future is born!
Refocus is a global EdTech company.
We’ve already changed the lives of more than 5 000 students in 7 countries. We ain’t gonna stop. Our goal is to launch 20 products in Indonesia, the Philippines, and all the countries across the Asia region.
The #1 goal is to equip our students with skills that will be in demand in the Asian market for at least 30 years.
We dream big. We go global.
Refocus is all about enthusiasm combined with unprecedented professionalism. We highly appreciate experts from various spheres who aren’t afraid to help the world evolve.
We have one principle only — we love what we do. Join us and you’ll become a part of the multicultural family where your decisions matter at a global scale.
Do you have a fire in your heart as strong as ours is?
Is the answer is YES you should apply for our position.
What you will do:
- Communicate with our students and support them through their job-search process;
- Be responsible for the organization of online live sessions and 1:1 career consultations;
- Troubleshooting;
- Be responsible for managing career coaches;
- Collect feedback from students and career coaches, analyze and work with the career center lead on improvements;
- Build all necessary processes and guidelines together with the career center lead.
What we expect from you:
- Experience in the career center would be an advantage;
- You love communications with people;
- You enjoy helping people and provide best service to them;
- 3+ year of experience of working as community/customer success/customer support manager;
- You know how to measure your work in terms of metrics;
- English B2 and above.
What we offer:
- 100 % remote job;
- Official employment with government mandated benefits;
- Competitive salary(1000$ net);
- Opportunities for career growth (to Community Team Lead/Project Manager);
- Free access to all Refocus educational programs.
Your journey map before employment: HR interview → Case study → Final interview with the Community Lead → Job offer!
About the company
Refocus — where the future is born
Focus on things which matter — this is our credo. Refocus offers remote-friendly, flexible opportunities to turn work life into an exciting adventure.
Refocus is a global EdTech company
We’ve already changed the lives of more than 5 000 students in 7 countries. We ain’t gonna stop. Our goal is to launch 20 products in Indonesia, the Philippines, and all the countries across the SEA region.
The #1 goal is to equip our students with skills that will be in demand in the Asian market for at least 30 years.
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