Job description for Call Center Agent (Market Research) - Part-time at Verian Group Pte Ltd
Responsibilities:
- Call and remind respondents to complete surveys.
- Conduct phone surveys with respondents.
- Call, screen and recruit participants from a database for focus group discussions or in-depth interviews.
Key Requirements:
- Good attention to detail.
- Strong verbal and written skills.
- Bilingual – English and mother tongue (Chinese/Malay/Tamil).
- Training will be provided; prior experience in telecalling, customer service, market research or a related role is an advantage.
- This is an hourly-rated position with pay based on actual hours worked.
About Verian
Verian is a world leading, independent research, evidence, evaluation, and communications agency, providing services to government and the public realm. We work with our clients to help solve the next generation of public policy challenges.
Combining expertise in human understanding with advanced technologies and data science, our work with clients creates policy interventions, designs better public services, and unlocks behaviour change. We bring global best practice and local expertise.
