Job description for Business Management Manager at CHOO Communications
JOB DESCRIPTION
The Business Management Manager acts as a strategic bridge between the CEO, key clients, and internal departments. This role requires strong business acumen, excellent communication, and the ability to manage cross-functional priorities in a fast-paced agency environment.
Key Responsibilities:
Client Management
- Build and maintain strong relationships with key clients to ensure long-term partnership and trust.
- Understand client business objectives and proactively propose strategic approaches, relevant solutions, and direction aligned with their needs.
- Act as the primary contact for issue resolution and ensure a consistent, high-quality client experience.
Executive & External Affairs Support
- Support the CEO in external affairs, stakeholder meetings, industry events, and networking activities.
- Prepare reports, briefing notes, documents, and follow-ups as required by the CEO.
- Coordinate with external partners and organizations to ensure alignment and timely execution.
Business Performance & KPI Tracking
- Consolidate weekly/monthly/quarterly performance reports for the CEO.
- Monitor KPIs across departments such as Production, Project Management, Creative, etc.
- Analyze performance data, identify insights, highlight risks, and recommend actionable improvements.
Business Planning & Strategy Development
- Participate in building CHOO’s annual, quarterly, and monthly business plans.
- Collaborate with the CEO and Heads of Departments to define growth strategies and operational priorities.
- Track strategy implementation, flag early issues, and propose solutions to keep execution on course.
JOB REQUIREMENTS
Skills & Qualifications
- Excellent command of English (spoken and written).
- Minimum 3–5 years of experience in Communications, BTL, Advertising, or Event agencies.
- Strong analytical skills with the ability to prepare and interpret business reports.
- Exceptional communication, stakeholder management, and problem-solving skills.
- Highly organized, detail-oriented, and able to manage multiple priorities efficiently.
Preferred Attributes
- Experience working in fast-paced agency environments.
- Understanding of workflows across Planning and Management teams.
- Strong business mindset with the ability to anticipate needs and think ahead.
Working Style
- Proactive, reliable, and comfortable handling confidential information.
- Strategic thinker with operational discipline.
- Ownership-driven: committed to delivering results and supporting the CEO effectively.
BENEFITS & COMPENSATION
- Salary: Negotiable
- Holiday bonus: 1–3 million VND for national holidays.
- Year-end bonus: 13th-month salary + KPI bonus (total from 3 months’ salary and up).
- Allowances: Laptop support, weekend work allowance, parking subsidy.
- Engagement: Quarterly Lucky Draw & birthday celebrations; company trip & team building (2 times/year).
- Healthcare: Premium health insurance (Bao Viet).
OTHERS
- Working hours: Monday to Friday, 9:00 AM – 6:00 PM (90-minute lunch break)
- Workplace: 3A Floor, 55 Truong Quoc Dung Street, Phu Nhuan Ward, Ho Chi Minh City
