Job Requirements
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Job description for Business Analyst at Buymed
Job Description
- Take charge of incidents and requests, process and monitor them until they are completed
- Analyze the root causes of interrupted services
- Update technical documents
- Share knowledge to devs & QC teams
- Meeting with the team to decide & assign task
- Brainstorming how to improve UI/UX of the systems, how to make users happy or improve the performance of operation departments
- Coordinate with other teams to collect requirements & feedback
- Training users to use new features; monitor until users use them completely smooth
Requirements
- 1 + year of working experience
- Fast learning & fast problem-solving is a must
- Must be very eager to contribute not only to tech systems but also to the business & success of the company
- Experienced with programming
- Basic knowledge of computer science
- Good knowledge of cloud services, micro-services, network, APIs, popular DB & DBMS
- Experienced with Jira & Confluence is a plus
Benefits
- Young, professional and constructive environment. You also have a chance to help other departments (sales, warehouse) improve their productivity.
- Stock option
- Laptop (Macbook/Window) is provided.
- 15-day annual leaves, social insurance based on Vietnam labour law.
- Various snacks and drinks in our bar.
- Happy hour, birthday party,…
- Team building activities.
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