Job description for Account Manager at CÔNG TY TNHH GIẢI PHÁP TRUYỀN THÔNG IICS
1. Duties and Responsibilities:
- Advocate for the company. Growing business from current clients and new pitch. Make sure target and profit achievement
- Working with the client to establish their aims and objectives
- Responsible for primary tracking and analysis of client/business/category infomation and progress of execution of projects
- Analysing existing data, market reports and trends
- Day-to-day management, build and keep relationship with clients
- Lead the project and co-ordinate with all departments to make sure the best quality outcome
- Ensure weekly Wip meeting with internal teams and clients
- Recommend, evaluate and supervise all 3rd parties’s activities
- Manage project timeline. Anticipate issues and propose the solutions
- Control of client budget (estimate, invoices, monthly reconciliation)
- Issuing status report and running status meetings
- Competitor’s reviews, regularly practice market/store check
- Third party coordination and papeworks
- Collaboration with media to define the budget to media channels to maximize the budget effectiveness
- Presenting ideas and conclusions to the client
- Monitoring the success of the campaign as it runs, suggesting changes and improvements where necessary
- Encourage upsells and cross-sells.
- Be the voice of the customer. In-depth understanding of customer likes and dislikes about your products, which can be discovered through surveys, reviews, referrals, and more.
2. Required Skills/Experiences/Qualifications:
- 4+ years of experience in communication/marketing, ideally at an agency handling fast-paced, multi-layered clients.
- Strong planning mindset, with the ability to structure problems, develop strategic thinking, and translate insights into actionable plans.
- Proactive in leveraging AI tools to support daily work, including research, idea generation, content development, and workflow optimization,…
- Proven ability to build and retain strong client relationships
- Solid knowledge of digital marketing, PR, and integrated communication strategies.
- Strong project management and organizational skills – you thrive in the chaos and know how to make order out of it.
- A proactive mindset: anticipate, not react. You’re always 3 steps ahead.
- Team leadership experience – You’re comfortable mentoring junior staff and raising the team’s standard.
- Adaptable, positive, and collaborative – You align quickly with new environments and inspire others to do the same.
- Sharp business acumen – You understand how communication impacts business outcomes.
- A passion for marketing, curiosity for new platforms, and an instinct for what makes people care.
- Fluent in Vietnamese and professional English communication is a plus.
3. Benefits:
- Very attractive salaries that commensurate with work experience.
- Professional work environment & career advancement opportunities.
- Other Attractive Benefits: Health insurance, Grab – Taxi, …
- Annual leave, insurances will be following to Vietnam Law and as company's regulations.
- Exciting annual trip, company building, team building party, and team activities,…
