Account Manager
Skills
Job description for Account Manager at PT InMotion Inovasi Teknologi (InMotion)
Minimum Qualifications and Experience
1. Candidate must possess at least a Diploma/Bachelor's Degree, Computer Science / IT Field
2. Minimum 2+ years experience as Account Manager
3. Excellent Communication skills
4. Target oriented and able to work under deadline
5. Have a knowledge to 3Dolphins Product included Chatbot, Omni Channel, and Whatsapp Broadcast
6. Set target and strategy of salesTo deliver high quality services to the Clients
7. Building relation with all client and prospective clients
8. Follow up and monitoring clients need fulfilment
Job Desc Account Manager
1. Be the primary point of contact and build long-term relationships with customers
2. Help customers through email, phone, online presentations, screen-share and in person meetings
3. Develop a trusted advisor relationship with key accounts, customer stakeholders and executive sponsors
4. Ensure the timely and successful delivery of our solutions according to customer needs and objectives
5. Responsible for keeping current clients satisfied and delivering exceptional client service on a day-to-day basis
6. Monitor and analyze customer's usage of our product
7. Responsible for working with the Sales team to onboard and integrate new clients and developing existing client relationships
Communicating with clients to understand their needs and explain product value
8. Building relationships with clients based on trust and respect
9. Collaborating with internal departments to facilitate client need fulfilment
About the company
3Dolphins.ai was developed by PT InMotion Inovasi Teknologi (InMotion) to help businesses accelerate their digital customer experience. Built as enterprise, cloud, or on-premise solutions, our approach enables seamless collaboration between technology and people.
InMotion (PT. InMotion Inovasi Teknologi) is an Indonesia-based technology company with primarily focus is helping businesses to thrive customer experience using new technologies and customer-facing channels. We served many industries such as Finance, Automotive, Online Travel, Education, Public Sector, and etc.
Office address
Gedung One Pacific Place level 11 SCBD, Jl. Jendral Sudirman Kav 52-53 Kel Senayan Kec Kebayoran Baru Jakarta Selatan
