Job description for Account Executive at CÔNG TY TNHH GIẢI PHÁP TRUYỀN THÔNG IICS
ROLE OVERVIEW
• IICS is looking for an Account Executive who can effectively connect clients with internal teams including Strategy, Creative, Content, Media, PR, and Production.
• This role goes beyond task coordination and execution. The Account Executive is expected to demonstrate a business mindset and strategic thinking, with a basic understanding of the client’s business, brand, consumers, and communication challenges to work with internal teams in developing appropriate solutions for clients.
• The Account Executive will be involved throughout the project lifecycle, from understanding the brief and contributing to ideas and communication plans to coordinating execution, ensuring deliverables are completed within the agreed timeline, scope, and quality standards.
KEY RESPONSIBILITIES
• Coordinate and maintain client relationships throughout project execution.
• Develop an understanding of the client’s business, brand, market, consumers, and communication challenges.
• Receive and analyze briefs; proactively ask relevant questions to clarify the key issues to be addressed.
• Participate in developing and executing communication plans, campaign plans, and proposals.
• Contribute social-first ideas across platforms such as Facebook, TikTok, Instagram, YouTube, and LinkedIn.
• Contribute to developing proposals and plans with a clear logic from business context → challenge → consumer insight → strategy → solution.
• Track the project’s scope, timeline, budget, resources, and quality, and review deliverables before sharing them with clients.
• Proactively identify emerging client needs and potential opportunities for further account development.
• Follow up on project progress, address issues, and coordinate relevant stakeholders to ensure timely delivery.
• Proactively communicate, contribute professional perspectives, and support the team in client interactions.
REQUIRED SKILLS & COMPETENCIES
• Demonstrate a business mindset and strategic thinking, with the ability to view communication challenges from business, brand, consumer, and communication perspectives.
• Ability to understand and analyze briefs, identify key issues, and ask the right questions.
• Ability to contribute to the development of communication plans, campaign frameworks, and content directions.
• Basic understanding of brand strategy, digital, social, PR, media, creative, and production.
• A social-first mindset and the ability to contribute communication ideas are a plus.
• Strong organizational and project coordination skills, with the ability to work across multiple teams and meet deadlines.
• Basic understanding of project scope, budget, and commercial effectiveness.
• Strong communication and problem-solving skills, with a proactive approach and a strong sense of ownership.
• English proficiency is a plus.
• Ability to leverage AI tools to improve work efficiency is a plus.
EXPERIENCE REQUIREMENTS
• 1–3 years of experience in an Account role within a creative or full-service agency.
• Experience participating in the development and execution of proposals, campaign plans, communication plans, or IMC campaigns.
• Experience working directly with or coordinating with clients throughout project execution.
