Job Requirements
3 - 5 years of experience
工作福利
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Medical coverage
To ensure your health and wellbeing, you have various medical plans to choose from depending on your situation and unique needs. From partial up to full medical coverage, we got you covered.
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Team-building events
Our company simply cannot function well without teams of people working together. That said, we provide numerous team-building activities and events for you and your team to nurture meaningful relationships between every individual.
Skills
新加坡商蝦皮娛樂電商有限公司台灣分公司 專案管理師 / Project Management (Seller Operation) 工作職責
蝦皮的營運團隊負責營運營過程,從買家搜尋蝦皮平台上列出的商品到買家收到產品。團隊分析並監控跨區域的營運kpi,並在營運性能波動時進行根本原因分析。營運團隊包括客戶服務、支付、上架、倉庫、物流、賣家營運和風險管理。
職務內容:
- Analyze, monitor, and report seller's performance using operational metrics
- Conduct analysis on the root causes and identify operation problem of struggling sellers
- Diagnose seller operational challenges and design solutions/ improvement plans tailored to each type
- Create incentives and penalties to best drive improved seller performance
- Drive the roll-out and adoption of initiatives, tools, features
- Communicate ideas and findings in a logical and structured manner to senior management
職位要求:
- 3-5 year of experience in consulting/ project management or in operation improvement related fields
- Great problem-solving skills. Proactive and able to use initiative
- Excellent communication skills - able to communicate clearly and concisely
- Ability to structure presentation slides in a logical and structured manner
- Adaptable with ambiguous information
- Able to influence and collaborate with mid-to-senior management in cross-functional teams
- Ability to work independently and productively under ambiguous, fast-paced working environment
- Basic knowledge of SQL is a must and proficiency is a plus
薪資待遇
面議