Team Leader Customer Service
必備技能
Pt. Ivonesia Solusi Data (ivosights) Team Leader Customer Service 工作職責
Team Leader Customer Service
Persyaratan:
- Minimal S1 semua jurusan
- Memiliki skill leadership yang baik
- Dapat membuat report bulanan/mingguan
- Minimal 1 tahun pengalaman sebagai Team Leader
CS/Telesales/Telemarketing
- Terbiasa dengan sistem kerja target
- Bersedia bekerja shifting/bekerja di hari Sabtu
- Dapat mengoperasikan komputer
- Dapat bekerja secepatnya
- Bersedia ditempatkan di Yogyakarta
Deskripsi Pekerjaan:
- Monitor proses kerja tim dan membantu anggota tim dalam
kasus yang sulit (hard complain)
- Berkoordinasi dengan pihak terkait untuk kelancaran
kegiatan agent call center
- Bertanggung jawab atas target
- Menyusun program pengembangan tim
- Menganalisa pencapaian harian dan bulanan tim
關於公司
Ivosights is a Technology company which aim to leverage the implementation of IT as customer engagement platform. With the development of Ripple10 and Sociomile as our product champion, Ivosights has been able to deliver a product for its client to understand, engage, and delight its customer. As we aim to boost our growth target, we are looking for more highly-motivated and result-driven talent to join our team and grow together.
公司地址
Jl. Tebet Barat I no 2, Tebet, South Jakarta