Flexible work hours
Productivity curve is not something steady and consistent as it depends on each person's unique traits and preferences. At our company, as long as your team is in sync and your goal is hit, you can flexibly decide when you want to work.
Our company simply cannot function well without teams of people working together. That said, we provide numerous team-building activities and events for you and your team to nurture meaningful relationships between every individual.
Ever feel stuck with your career? We don't hire you simply because we needed to fill an empty slot. Together, we will help you shape and grow your career so you can progress further and rediscover your true sense of purpose at work.
In need of a laptop or certain devices specifically for work? It's on us. We will provide the necessary tools that you need so you can focus on what you do best and get a job done.
PT. Mindo Small Business Solutions System Administrator (Sys-Admin) 工作職責
- Consulting with IT managers and other departments as required.
- Providing IT assistance to staff and customers.
- Perform or delegate regular backup operations and implement appropriate processes for data protection, disaster recovery, and failover procedures
- Resolving logged errors in a timely manner.
- Monitoring system performance metrics.
- Maintaining databases and ensuring system security.
- Documenting processes and performing diagnostic tests.
- Keeping track of technological advancements and trends in IT support.
- English - Fluent in both written and spoken English (Amazing English)
- Bachelor's degree in related field.
- Have at least 2 year of working experiences in the related field
- IT admin experience who truly embraces the need for strict controls and processes
- Independent work ethics
- Self driven, self starter
- Extremely detail oriented
- Capacity to improve processes
- Ability to tune performance of networks, databases and software
- Exceptional ability to provide technical support and resolve queries.
- In-depth knowledge of computer hardware, software, and networks.
- Ability to determine IT needs and train end-users.
- Proficiency in IT helpdesk software
- Familiar with AWS is a plus
- Familiarity with SAS application management
- Familiarity with Freshdesk ticketing is a plus
- Experience in documenting processes and monitoring performance metrics.
- Advanced knowledge of database maintenance and system security.
- Ability to keep up with technical innovation and trends in IT support.
- Exceptional interpersonal and communication skills.
- Customer service mindset