Job Requirements
This job post is managed by
Job description for Strategic Operations Manager - Bandung at Lalamove Indonesia
Main Responsibilities
- Setup a funnel management process collaborate with Marketing to generate driver interest against hard targets
- Organize your team to maximize the conversion of these leads down the funnel and reach your active fleet target
- Setup fleet acquisition & onboarding strategy
- Offline Brand Presence acquisitions and retention strategy (setup mandatory sticker policy for 4W and Lalabag distribution strategy for 2W)
- Ensure our service professionalism and availability
- Maintain driver quality (Training, post training, drivers rule & code of ethics)
- Build a community culture with high standards and strong values
- Manage the community of drivers
- Process improvement and standards. Identify, build and enforce Standard Operating procedures to manage the driver operations team effectively
What We Seek
- Leadership skills to deal with a large and diverse driver community
- Strong sense of prioritization, and structured mindset to cover multiple things at the same time, without compromising on quality
- Strong integrity to make the best decisions for the company in every situation and stand firm without compromising
- Data-driven to identify leverages and make the best decisions for the business in every situation
What you will need
- Degree holder with at least 4 years of operational/leadership experience, preferably in a logistics/e-commerce fulfilment environment
- Knowledge and understanding of mobile and web technologies
- Experience on managing teams to achieve ambitious goals
- Indonesian nationality with fluency in English. Fluency in local language (Sundanese) is a plus
- Experienced in using Tableau and Excel
Glints Safety Tips
Don't provide your bank or credit card details when applying for jobs. Legitimate employers and hiring managers do not require an application fee or expect you to pay for training.
Learn More