Operations Executive (Digital Agency)
Skills
Clickr Media Operations Executive (Digital Agency) 工作職責
As the Operations Executive, you will be responsible for managing Clickr’s resources effectively to ensure client work is delivered on time and within budget. You will also be instrumental in ensuring the team’s wellbeing with well managed processes and workloads.
Responsibilities
- Work with account and project managers to translate briefs into schedules and recommend the best persons for the job.
- Manage deadlines for projects, reschedule and help prioritise based on the agency's needs.
- Ensure everyone is up-to-date with their work schedules.
- Making sure the account and project managers are informed on possible delays and work together in resolving resourcing issues.
- Ensure time tracking is done for accountability and workload visibility.
- Maintain up to date records of deliverables against contracts and invoicing.
- Report on resource utilisation to advise project health, forecast hiring decisions and track profitability.
- Manage employees wellbeing, onboarding processes, welfare, etc.
- Manage contractors and freelancers where necessary to onboard, get up to speed with the accounts assigned, payments for deliverables, etc.
- Maintain constant communication with management, employees, and contractors to ensure proper operations of the organisation.
Qualifications
- Prior experience in account management, project management or resource management.
- Familiar with how a digital agency operates.
- Analytical and not shy with numbers.
- Comfortable working in a fast-paced environment.
- Excellent interpersonal and communication skills.
- Meticulous and organised.
- People-first.
關於公司
We are on a mission to redefine the role of the digital agency with a purpose to provide you with actionable insights on your campaigns. We strongly believe that if you do not measure, you cannot manage. At Clickr, we fuse together the power of technology, the reach of digital media and the depth of big data to execute successful campaigns for your brand.
Clickr consults in a wide spectrum of digital marketing services. We value add with a high proficiency in online marketing, extensive campaign experience and past achievements in integrating multifaceted campaigns.
Why join us?
- Flexible Schedules
No rigid working hours practiced here, we get our work done through effective planning and scheduling. We are flexible to allow you to make the most of your time each day to get everything you need done.
- It’s All About Friends Here
It’s not all about work and no play, we take the time to hang out with fellow colleagues as nothing beats working together with friends. Besides lunching together, we have quarterly dining and movie sessions, as well as staff birthdays and gatherings.
- Listening To Your Feedback
Facing any issues or thinking of better ways to improving your work? Feel free to share it with anyone in the Clickr team and we would be open for discussion. We have an open door policy, where we value every team member’s opinions and suggestions. All feedback would be taken into account, from anyone within the company.
- Growing Together
Since formed in early 2009, the Clickr Team has been growing rapidly, attracting like-minded and dynamic individuals in joining us. With our expanding teams, we provide promotion opportunities and performance appraisals and rewards on a regular basis. We welcome talented individuals to join and to grow together with us.
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