Job Requirements
工作福利
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Free food & beverages
Avoid wasting time and energy to buy food at the restaurant or hawker center by yourself. We'll provide the best food for you and your team. Make better use of your valuable time to rest, bond, and do other things that matter to you.
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Medical coverage
To ensure your health and wellbeing, you have various medical plans to choose from depending on your situation and unique needs. From partial up to full medical coverage, we got you covered.
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Team-building events
Our company simply cannot function well without teams of people working together. That said, we provide numerous team-building activities and events for you and your team to nurture meaningful relationships between every individual.
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Vacation & Leaves
Feel a need for a short break from work? our company is quite flexible when it comes to leaves; be it for vacation, sick, personal, or mental health days. Simply discuss what you need and we will try to cater to those.
戰國策網路科技股份有限公司 【NSS】助理網管客服工程師(無經驗 歡迎應屆畢業生或大四實習生可) 工作職責
- 負責接聽客服電話(每日約20通)、問題工單、LIVECHAT。協助客戶障礙排除或操作設定。
- 維護虛擬主機、雲主機、專屬主機、主機代管等系統的正常運作及故障排除。
- 維護客戶關係以達成客戶滿意。
- 以 Linux 與 Windows 為主的 Server 架設與管理 DNS、Web、Mail、Firwall 系統
- 其他公司或主管交辦事項。
- 密集進行一個月完整的專業技術與客服訓練。
- 每天 OST 進行技術服務經驗分享。
- 每月定期安排專業課程訓練。
- A 班:09:00~18:00(休息時間:12:00~13:00)
- B 班:13:30~22:30(休息時間:17:00~18:00)在家上班
- C 班:09:00~18:00(休息時間:12:00~13:00)+ ONCALL 在家上班