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Job description for Mortgage Consultant at PT. Konvergensi Mitra Solusi
- Contacting potential or existing customers to inform them about our mortgage products using available scripts
- Answering questions about mortgage product
- Assist customers to find the best mortgage product for them by asking questions to understand customer requirements and close sales
- Enter and update customer information in the database, keep records of calls and sales and note useful information using CRM software/tools
- Take and process orders in an accurate manner in order to preserve the companys reputation
- Go the extra mile to meet sales targets and facilitate future sales
- Managing relationship to our banks partners in order to process potential customers
- Proven experience as telesales representative or other sales/customer service role, preferably has experience in the banking/financial industry (mortgage products)
- Proven track record of successfully meeting sales quota preferably over the phone
- Able to work under pressure to achieve sales target
- Good knowledge of relevant computer programs (e.g. CRM software) and telephone systems
- Ability to learn about products and services and describe/explain them to prospects
- Excellent communication and interpersonal skills
- Cool-tempered and able to handle rejection
- Outstanding negotiation skills with the ability to resolve issues and address complaints
- Minmum having an undergraduate degree (diploma), high school graduate is welcome to apply as long as having min 2 years telesales experience
- Age under 30 years old
- Willing to work Shifting
- WIlling to be placed in Jakarta
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