Job Requirements
Job benefits
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Medical insurance
To ensure your health and wellbeing, you have various medical plans to choose from depending on your situation and unique needs. From partial up to full medical coverage, we got you covered.
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Team-building events
Our company simply cannot function well without teams of people working together. That said, we provide numerous team-building activities and events for you and your team to nurture meaningful relationships between every individual.
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Professional Development
Every employee is an invaluable asset to any team; that's why we want to help you grow. Level up your skills and expertise through our professional co-development programs with notable organizations. We will cover the cost.
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Skills
Job description for IT Technical Support at M&c Saatchi Indonesia
- Technical Supports are responsible for overseeing the daily performance of computer systems and networks and answer user inquiries regarding computer software or hardware and networks operation to resolve problems.
- Installing, replacement and perform minor repairs to hardware, software, or peripheral equipment, following design or installation specifications (Printer, NAS , etc)
- Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software.
- Support the implementation of new solutions or applications
- Testing and evaluating new technologies.
- Walk colleagues or clients through steps to help the resolve their technical problems.
- Associate's or bachelor's degree in computer science or a related field - Min. 3 Years of working experience in the related field is required for this position
- Heaving knowledge for macOS (MacBook) is required, Linux (Ubuntu, CentOs, Redhat), Windows ( 10, 11 )
- Heaving knowledge for Mikrotik, PFsense, or other Router OS, Networking: LAN, WAN, VLAN, VPN
- Wifi installation and management ( Unifi Wifi, other Brand )
- Working knowledge and expertise with a variety of software, hardware, and applications.
- Heaving knowledge with NAS and Server
- Experience with Database (SQL or NoSQL), application lifecycle and new technology.
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