Job Requirements
Skills
Job benefits
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Flexible work hours
Productivity curve is not something steady and consistent as it depends on each person's unique traits and preferences. At our company, as long as your team is in sync and your goal is hit, you can flexibly decide when you want to work.
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Medical insurance
To ensure your health and wellbeing, you have various medical plans to choose from depending on your situation and unique needs. From partial up to full medical coverage, we got you covered.
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Professional Development
Every employee is an invaluable asset to any team; that's why we want to help you grow. Level up your skills and expertise through our professional co-development programs with notable organizations. We will cover the cost.
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Job description for IT Support & Operation Manager at Pt Abhimata Persada
- Bachelor's degree in Information Technology, Computer Science, Information Systems, or a related field, or equivalent experience
- 2 - 5 years of experience working in IT Support & Operations Manager
- Experience leading & managing large IT Projects & rolling out IT infra across various technologies
- Strong critical thinking & decision - making skills
- Excellent Project Management skill & strong ability to prioritize
- Firm grasp on IT infrastructure & operations best practices
- Lead IT, including the design and deployment or new IT system & services.
- Managed IT Operations, maintain SLA for various services based on IT Services Management (ITSM) and IT Infrastructure Library (ITIL) methods including Change, Capacity, Availability, Cost Management and Contingency Planning
- Plan, Develop & Implement IT Budget workload to determine priorities, provide direction to employees and meet goals within professional, time, safety and cost guidelines
- Lead IT Service incident investigation to resume services as soon as possible
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