IT Merchant Support
Skills
PT Prima Vista Solusi IT Merchant Support 工作職責
· Assist the operational team (helpdesk) in overcoming problems that cannot be resolved such as checking transaction status, problems from merchants that are not related to hardware issues, and transaction testing (EDC TID Dummy) as validation of problems.
· Assist the operational team in overcoming the constraints of the tools being used, such as the use of W-track, TAMS, (atome upload profiling) and Vericentre (TMS).
· Monitoring and analyzing NOC, related to: Payment system applications (NAC, TLE, Poshub, HLE, MSA, Batching Report, Bank SFTP report), network connection links to Banks and Non-Bank Institutions and performance servers.
· Document incoming incident reports to facilitate the investigation process (eg EDC bugs, etc.).
Qualifications:
· Bachelor’s Degree in IT/Computer related major from reputable university with GPA > 3.00.
· Understand IT software/system development life cycle.
· Familiar in Network and Server.
· Fresh graduates are welcome to apply.
關於公司
Primavista is a distributor and provider of end-to-end payment solutions founded in 2002. Primavista focuses on providing payment systems for “card present” systems such as edc terminals and “not card present” such as internet payments and mobile payments.Due to its comprehensive portfolio of products and services, its unique position as a leading technology company and financial institution and its truly international corporate structure, PrimaVista is uniquely positioned to support partners in its group payments initiatives and is confident that it will fully meet partner requirements. PrimaVista's unique selling proposition includes: • Extensive portfolio of international and domestic payment schemes • Multi-channel payment acceptance capabilities (POS, e-commerce, NFC, etc.) • Issuance of prepaid Apps and mobile wallets • Global network of financial institution partnerships and acquiring banks • A variety of unique risk management and fraud protection services. • Comprehensive financial services based on own banking license. • Unmatched level of customer service and system availability. A comprehensive range of integrated consulting and services. • Staff with extensive experience in the telecommunications, retail, travel and finance industries and familiarity with financial processes and the specific challenges faced, based on practical experience in the realization of similar projects.
公司地址
International Financial Center, Tower 2, 16th Floor, Jl. Jenderal Sudirman Kav. 22-23, Jakarta Selatan企業相關照片
