工作福利
Team-building events
Our company simply cannot function well without teams of people working together. That said, we provide numerous team-building activities and events for you and your team to nurture meaningful relationships between every individual.
Career growth
Ever feel stuck with your career? We don't hire you simply because we needed to fill an empty slot. Together, we will help you shape and grow your career so you can progress further and rediscover your true sense of purpose at work.
Workstation
In need of a laptop or certain devices specifically for work? It's on us. We will provide the necessary tools that you need so you can focus on what you do best and get a job done.
Skills
PT. Mindo Small Business Solutions Host Support 工作職責
We are currently looking for fluent English speakers to join our growing Host Support Team.
If you are a fluent English speaker and have some customer service or help desk support experience, you are welcome to apply.
Responsibility :
- Initiate & answer phone calls with overseas clients.
- Responding to emails and live chats originating from overseas clients.
- Be in charge of helping clients with their questions on the vacation rental listings product and helping to ensure they get resolution for the listings issues.
- Handling and resolving clients' complaints.
- Communicating and coordinating with colleagues and internal departments.
Requirements
- Must have excellent written and verbal English communication skills, fast and accurate typing, create grammatically correct responses without any spelling errors.
- Have good problem analysis, problem-solving skills, and fast decision making.
- Fluent English Speaking with no accent.
- Comfortable using computers.
- Fast learner of new softwares.
- Preferably have the experience with customer service/call, center/banking, telesales/online shopping/insurance/logistic, hospitality and tourism industry (exposure to international clients would be an advantage).
- Having knowledge in SQL & API experience is a plus.
- Having a minimum 1 year of experience in helpdesk support is an advantage.
- Can successfully communicate with the clients to gather information and learn about their needs and expectations.
- Able to work under pressure in a fast-paced environment.
- Applicants must be willing to work 24 hours shifting system
關於公司
Mindo is a fast growing business consultancy company based in Yogyakarta, Indonesia. Mindo serves clients from all over the world with a wealth of experience in web development, IT consultancy, Server Maintenance, APP Development, API Development, CRM Systems, QA Services, Data Entry, Billing / Accounting and Customer Service.
公司地址
Jl. Kolonel Sugiyono No.77 C, Wirogunan, Kec. Mergangsan, Kota Yogyakarta, Daerah Istimewa Yogyakarta 55151企業相關照片
