Global Agent Administrator (Contract - 5 months)
Singapore, Singapore
SGD 1,900 - 2,500/month
Administrative
全職
發佈 2 年前更新 1 年前
重要資訊
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工作內容
Responsibilities :
- Coordinate all Service Agreement related jobs
- Ensure all accounts are handled without any delay
- Extract job details out from Virtual Agent or email which inform by global agent
- Ensure proper account handling, including correct data input, monitoring, verification and processing
- Follow up closely on account queries with local agent
- Provide breakdown calculations for invoices in local currency for easy understanding
- Ensure adherence related to regulatory issues pertaining to Ships Agency
- Provide regular feedback on the disputes on local agent/global agent to respective personnel
- Gather information required to help investigation, resolve and settle account disputes
- Follow up complaints/non-compliance through system for agents
Requirements :
- Able to commit for minimum of 5 months to cover staff on maternity leave
- Minimum GCE ‘A’ levels
- Able to work independently and systematically
- Able to meet deadlines through good time management and allocation of priorities
- Positive attitude and excellent service mindset
必備技能
關於公司
Wilhelmsen is a global maritime industry group founded in 1861. We have the biggest maritime network in the world, with a presence in over 2 200 locations globally. We serve over half of the worldwide merchant fleet with products and services, and supply crew and technical management for some of the most complex vessels in the world. We also develop new and daring solutions, shaping the maritime industry for the future. Our investments seek to explore and develop new opportunities within the energy-, offshore- and maritime industry. With thousands of colleagues in more than 70 countries, we take competence, sustainability, innovation and unparalleled customer experiences one step further. For more information, please visit http://www.wilhelmsen.com/about-wilhelmsen/
