Driver Operations Associate
SGD 2,000 - 2,500/month
發佈 5 個月前更新 4 個月前
- Assigning e-mail tickets to relevant divisions with ZoHo
- Replying business correspondence with plain language and business writing techniques
- Conducting performance phone coaching to operations personnel
- Assigning tight deadline deliveries to service personnel
- Ensuring delivery personnel adhere to service and safety rules and conducts by enforcing appropriate disciplinary actions
- Imparting important messages and corrections tactfully with efficacy to personnel who has committed disciplinary lapses
- Scheduling online training sessions for new delivery personnel
- Adept in utilizing Excel/Spreadsheet as trackers to ensure data and information are securely updated, shared and kept
- Ability to deal with ambiguity and changing business needs
- Comfortable in dealing with difficult conversations
- Ability to demonstrate logical thinking and making tough decisions
- Ability to work efficiently with minimal supervision in a changing environment, multitask, and is a self-starter
- Energetic, driven, passionate, proactive and attentive to details
- Fresh graduates are welcome to apply
Established in Hong Kong in December 2013, Lalamove was created to make on-demand and same-day delivery possible for everyone at the touch of a button. Today, Lalamove operates in 21 markets across Asia and Latin America connecting over 7 million customers with a pool of over 700,000 driver partners.
Our driver partners operate a vast array of vehicles to suit each market including lorries, trucks, vans and cars for deliveries of almost anything of any size. Fleets of two-wheel vehicles are also available for courier services providing fast and low-cost delivery solutions. Through dedicated mobile and web apps, Lalamove seamlessly connects users and drivers around the world to move things that matter.
Lalamove has become the strategic partner for businesses of all sizes to solve their last-mile delivery issues. From independent brick and mortar stores to large restaurants, retail chains and ecommerce businesses, Lalamove helps enterprises from a wide array of industries to scale and outsource their deliveries according to their needs. Companies no longer need to invest in running and maintaining in-house fleets thanks to our unique tech advantages that allow for same-day and advance bookings, and real-time tracking.