Job Requirements
Job benefits
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Medical insurance
To ensure your health and wellbeing, you have various medical plans to choose from depending on your situation and unique needs. From partial up to full medical coverage, we got you covered.
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Team-building events
Our company simply cannot function well without teams of people working together. That said, we provide numerous team-building activities and events for you and your team to nurture meaningful relationships between every individual.
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Professional Development
Every employee is an invaluable asset to any team; that's why we want to help you grow. Level up your skills and expertise through our professional co-development programs with notable organizations. We will cover the cost.
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Job description for Customer Success Manager at Works Pte Ltd
- Actively engage and reach out to high potential buyers and sellers to be part of the Gigworks platform and proactively identify new business opportunities.
- Developing connections and new sources of business via social network and LinkedIn
- Actively engage and reach out to high potential buyers and sellers to be part of the Gigworks platform and proactively identify new business opportunities.
- Conduct online interviews and assessments to identify quality professionals across a range of skills and experience in line with the categories provided on our platform
- Maintain good relationship with existing accounts for repeated hiring
- Carry out business requirement meeting with clients to better understand their hiring needs and job requirements
- Oversee recruitment activities to source and invite high quality candidates to join our platform as freelance / remote talents through social networking, LinkedIn, employee referrals and advertising.
- Oversee quality of job postings by client companies, ensuring they accurately capture requirements, are well-written and attractive to target talents
- Provide quality customer support through Digital channels for our Gigworks buyers and sellers by attending to various issues, comments, feedbacks and queries to build a sense of personal touch with them.
- Organise and implement various loyalty schemes and programmes to reward, incentivize and optimize the whole seller and buyer to build a strong connection with the company.
- Participate in broader Talent Acquisition projects that benefit the entire team or organisation
- Min GCE ‘O’ Level / Diploma / Degree in Business or relevant discipline
- Possess 4 to 6 years of progressive talent acquisition / recruitment / business development experience within a professional services sector recruitment environment will be preferred
- Possess excellent interpersonal, presentation and communication skills
- In-depth knowledge of full-cycle recruiting and employer branding techniques, familiarity with a variety of different selection methods (interviews, assignments, psychological test etc.).
- Hands-on experience with Sourcing and Recruitment Marketing tools will be an added bonus.
- Detailed knowledge of LinkedIn and posting jobs on social media and job boards
- Good communication skill, fast learner and comfortable in meeting tight deadlines