Skills
Assembly Works HR Pte Ltd Customer Service Specialist 工作職責
Description:
• Handling customer complaints or any major incidents
• Investigating and solving customers’ problems, which may be complex or long-standing problems that have been passed on by customer service assistants;
• Issuing refunds or compensation to customers;
• Developing feedback or complaints procedures for customers to use;
• Developing customer service procedures, policies and standards for your organization or department;
• Meeting with other managers to discuss possible improvements to customer service;
Requirements:
• Able to communicate in Mandarin, because need to deal with Chinese speaking candidates and clients
• Good interpersonal skills.
• Excellent customer oriented
• Organised, responsive and resourceful
• PC literate
• Team player, good problem solving and decision making skills
Working Hours:
Monday to Saturday (9am to 7pm)
關於公司
ASSEMBLY WORKS HR PTE. LTD. (the "Company") is a Exempt Private Company Limited by Shares, incorporated in Singapore . The address of the Company's registered office is at the HAVELOCK2 building. The Company current operating status is live. This Company's principal activity is employment agencies (excluding domestic worker employment placement agencies and online marketplaces).
公司地址
2 HAVELOCK ROAD #07-13 HAVELOCK2 SINGAPORE (059763)