Job Requirements
Skills
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Job description for Customer Service / Admin E-Commerce (Marketplace) at PT. Redrose Retail Indonesia
- Female / Male with minimum background education Diploma degree;
- Maximum 30 y.o with High Motivation, Iniative & Confidence;
- Have a great interpersonal with good communication, humble & high responsibility for build network both Internal Team or External Team (Costumer & Our New Brands);
- Have at least 1-3 years minimum experience as Admin E-commerce (Specialist on Marketplace; Shopee, Tokopedia, Lazada, Blibli, Bukalapak etc);
- Have experience in Beauty (Skincare, Make Up, Personal Care) Company is an advantage;
- Getting used to delivered our best behaviour to Customers to increase sales monthly on Our Marketplace with Great-Humble Services;
- Understand Business for retail cosmetic product is a must advanced communication & interpersonal skills;
- Location : Condet, East Jakarta. JOB DESCRIPTION :
- Responsible for handling customers via Marketplaces;
- Reply Chat Customers from all marketplace channels;
- Follow Up Complain from all marketplace channels;
- Handle Return, Refund or other activities through multiple marketplace;
- Upload New Products; Share Your Newest CV, ID Card, Family Card & 1st + 2nd Sertificate of Vaccine in here.
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