Customer Relationship Specialist Intern
Skills
Apol Customer Relationship Specialist Intern 工作職責
APOL Singapore is seeking a highly motivated candidate to pursue an internship that completes your experiences in both work and fun.
Key Responsibilities
- To be knowledgeable in the products and services in order to engage and advise customers professionally.
- To participate actively in all phases of customer journey in their enquiries, order processing, fulfillment and after sales support.
- To attend and manage all customer communication channels in both online and offline mode.
- To strive for excellence in customer satisfaction in every engagement.
- To manage third party marketplaces such as Shopee, Lazada, Carousell.
- To maintain data accuracy and information relevancy in our records.
- Ad hoc projects with other departments.
Requirements
- Good interpersonal and communication skills
- Tech savvy, creative thinking and resilient
- Familiar with Canva Pro
- Familiar with social media channels and online marketplaces
About APOL Singapore
The company was founded in 2018 with the intention of providing ergonomic chairs built with the finest craftsmanship while maintaining cost effective production and prudent logistic chains to minimize overheads and to pass savings to our customers.
There are 3 flagship chair models; Sphinx, Kraken and Behemoth which are built with different specifications to cater to different needs. One pricing for any of the three models to simplify the decision and to focus purely on the needs and not on the budget. APOL has grown into a reputable and trustable brand for ergonomic seats for many Singaporeans.
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