Job Requirements
1 - 3 years of experience
Job description for Concierge Associate (up to $2500 + benefits) at The Mandala Group
You’ll be in charge of:
- Registration of guests at concierge counter, including the processing of all guest reservations and the assigning and blocking of facilities
- Understanding and adhering to all front desk duties, including proper credit and cash handling policies and procedures
- Communicating efficiently on facility status
- Establishing and implementing expected guest programs and professionally handle guest requests and questions
- Actively improving club standards by providing relevant information such as guest feedback
- Carrying out daily concierge operations
- Ensuring that all guests receive a positive first and last impression at Straits Clan
What we’re looking for:
- An individual that is eager to learn and has a passion in customer service
- An individual who is well groomed and possesses good communication skills
- Preferably possess experience in a front office position relating to hospitality
Candidates who require work passes need not apply.