Account Director
工作福利
Medical coverage
To ensure your health and wellbeing, you have various medical plans to choose from depending on your situation and unique needs. From partial up to full medical coverage, we got you covered.
Team-building events
Our company simply cannot function well without teams of people working together. That said, we provide numerous team-building activities and events for you and your team to nurture meaningful relationships between every individual.
Skills
Indicia Worldwide Account Director 工作職責
Purpose of the role:
As Account Director, you will build excellent relationships with senior level clients, positioning Indicia Worldwide as a valued, strategic partner through a consistent approach to high quality delivery.
You will be critical to client development plans, with an entrepreneurial approach that quickly identifies opportunities to increase revenue within the client base while working closely with the Client Partner to ensure best in class delivery.
You will provide leadership and guidance to your direct reports, and any other supporting teams, to ensure they have the means to deliver excellent client service and meet commercial targets.
Key Responsibilities:
Services & Proposition Development - Activating our proposition
+ Working closely with your clients and internal teams to ensure accounts are managed and set up efficiently. This is the foundation upon which we can activate our Indicia Worldwide proposition, based on expertise in multi-channel delivery, creative, data, technology, retail and creative production.
+ Interpreting and refining propositions to tailor them to our clients’ needs – helping to develop opportunities with both new prospects and existing clients.
Commercials & Growth - Driving growth
+ Building client relationships and using strategic partnerships to drive growth.
+ Creating and owning clear strategic plans for our accounts to ensure long-term profitability and growth is maximised, delivering to company goals and targets.
+ Developing a clear understanding of the clients’ business priorities, by building and maintaining great relationships with multiple client stakeholders.
+ Manage and own the commercials across your client portfolio to ensure the profitability targets are achieved
+ Provide regular internal financial updates on the opportunities and risks across your client portfolio and develop strategies to overcome and potential risks
Team Dynamic - Inspire people across the business, driving a team of brief makers (not brief takers)
+ Creating an inclusive environment that ensures open communication, being responsible for cascading and communicating key strategy messages to team members to ensure full understanding and adoption.
+ Developing a team of experienced client services specialist that identify opportunities or challenges, then provide recommendations and direction to the client as well as internal teams.
+ Develop the role of Client Services in collaboration with Client Partners
Key Experience, Skills and Knowledge:
+ You’ll have 7-10 years’ experience in client services or account management with a proven track-record of exceeding client expectations and building long-term, mutually-beneficial relationships.
+ Preferred sector experience should include: FMCG, Retail, Media, Automotive, beverage. Experience with Premiums would be beneficial.
+ Working on high-profile accounts with multi-disciplined account and agency teams.
+ Proven ability to manage managers, developing staff, resolving performance issues and formulating resource plans.
+ Full understanding of entire end-to-end marketing process from client strategic requirement to delivery cross-channels.
+ Intuitive ability to deconstruct problems and craft solutions within the context of a strategic objective, appreciating both the big picture and the details of any given situation.
+ Excellent oral and written communication skills and the ability to communicate across many organizational levels. Has experience in delivering inspiring communications to motivate clients and colleagues. Has excellent listening skills.
+ Strong commercial acumen, with an ability to critically evaluate financial and commercial risks and benefits of current business relationships and development opportunities, as well as influencing and negotiating.
+ Understands the importance of data and data accuracy and uses it to make intelligent decisions and drive business intelligence.
+ Demonstrable experience of collaboration, with peers and virtual teams, with the ability to provide and receive constructive challenge.
+ Growth mindset, results-oriented.
+ Proven influencing and negotiations skills.
+ Able to learn quickly and demonstrate a passion for learning.
We are an equal opportunities employer and as such, will make any reasonable adjustments to accommodate the needs of all candidates. If you have any such needs or requirements in the context of your interview, please notify us so that we can make the appropriate arrangements.
關於公司
Indicia Worldwide is the product of three successful businesses, brought together by our parent company Konica Minolta in 2017. The vision was, and is, to unlock growth for our clients by helping them deliver a more engaging customer experience.
How do we do that?
- By being more efficient – using data, technology and global production capabilities to deliver the most effective messaging, at scale, with impeccable speed to market
- And by being more effective – using data and human insights to create mutually rewarding experiences for consumers and brands
公司地址
SCBD Jakarta