Job Requirements
Job benefits
-
Team-building events
Our company simply cannot function well without teams of people working together. That said, we provide numerous team-building activities and events for you and your team to nurture meaningful relationships between every individual.
-
Professional Development
Every employee is an invaluable asset to any team; that's why we want to help you grow. Level up your skills and expertise through our professional co-development programs with notable organizations. We will cover the cost.
This job post is managed by
Job description for System Support Engineers at DEK Technologies
- High Availability: fault tolerant system, 24/7 service availability
- Scalability: ability to increase or decrease the number of cluster nodes according to the business need without impacting the service availability
- Manageability: software management including installation, upgrade, downgrade on cluster level without impacting the service availability
- Enjoys customer interaction and is challenged by troubleshooting in a complex environment.
- Has an outgoing personality with a customer focus and right attitude to serve the customer.
- Day-to-day service and support of end customers and partners globally
- Give customer advice on how to use the system, provide troubleshooting support, corrective actions and root cause analysis
- Close cooperation with R&D and Solution Architects to solve customer issues
- Actively contribute to our Customer satisfaction
- Information and Communications Technology Background
- At least 2 years work experience
- Intermediate English skills
- Good analytical and problem-solving capabilities
- Familiar with Linux environment
- Be able to read and understand C/C++ Programming Language.
- Attractive and competitive salary
- Opportunities for short and long-term training/work overseas
- An excellent working environment in developing tomorrow’s features
- Open and honest culture where people are valued, treated fairly, trusted, and empowered
- Training and career development opportunities
- 40 flexible working hours per week from Monday to Friday
- English classes 3 hours a week with qualified foreign teachers
- Extra 24/7 Health and Accident Insurance
- Annual health check up
- Annual company trip
- Annual family day
- Sport clubs
- Music club
- Yoga class
- Piano class
Glints Safety Tips
Don't provide your bank or credit card details when applying for jobs. Legitimate employers and hiring managers do not require an application fee or expect you to pay for training.
Learn More