SEA Operation Manager
Confidential Company
Glints recruiters are helping to manage this job posting.
By applying for this job, you can get processed, shortlisted, and hired faster.
Skills
Job description for SEA Operation Manager :
Our client is a global leader in international shipping and logistics provider with headquarter in Italy and presence across 60 countries with 300 global offices.
They are looking for a passionate SEA Operations Manager to lead the sea freight operations team to provide customer-focused service and high-quality service.
Key Responsibilities
- Lead the Operations team
- Resolve inter-business units’ disputes
- Design Key performance indicators (KPIs) to maintain team productivity and service quality
- Co-ordinate with the Customer Service and Sales teams on the standard operating procedures
- Ensure compliance with the standard operating procedure
- Review & analyse operational capacity to maintain high quality service
- Progressively review working process & implement re-engineering process upon consultation
- Conduct hiring, team evaluations and training to build and maintain a high-quality operations team
2.Team Management
- Plan and monitor team performance including give coaching and
counselling
- Plan and monitor team development together with management team
Must-have requirements for SEA Operation Manager :
- Minimum Diploma / Degree in relevant field
- Minimum 5 years' experience in freight forwarding with sea freight
- Possess excellent communication and interpersonal skills
- Strong team leader with a continuous improvement mindset
- Able to work independently
- Experienced in people management
