- Act as the main point of contact in all matters relating to client concerns and needs
- Build and strengthen client relationships to achieve long-term partnerships
- Maintain accurate client records, keeping track of any contract updates and renewals
- Work with sales and other internal teams to develop strategic marketing plans and ensure KPIs are being met
- Develop a thorough understanding of our products and service offerings to better upsell and cross-sell to clients
- Experience in making Proposal, Quotation, media plan, strategic plan for clients
- Take inquiries and requests from customers and address their needs
- Stay on top of accounts, making sure they’re receiving services that are within their budget and meeting their needs
- Meet regularly with other members of the team to discuss progress and find new ways to improve business
- Generate progress reports to give to clients and higher-ups within the organization
- Identify upsell, cross-sell, and renewal opportunities and communicate with the sales team regularly
- Ability to multitask and juggle several responsibilities simultaneously
- Proven track record of meeting or exceeding quotas and receiving positive customer feedback
- Proficiency with common customer success and customer relationship management.
- Willing to work Overtime for
Why should you apply for Blueseed ?
- Quarterly Incentives according business result and performance working
- Join in teambuilding, the birthday of employee monthly, Thank you party, the birthday of company…
- Feel safe with premium Health insurance policies after 1-year working
- Contribute your opinion and be valued by management and colleagues
- Be recognized (via career enhancement) for your working dedication and achievements
- Enjoy modern working facilities
- Light snacks available to all staff every day
- Succeed as part of a young, motivated and successful team