Salesforce System Administrator
Job description for Salesforce System Administrator at Skedulo
Top Reasons to Join Skedulo!
- A dynamic product company with great tech.
- You get your own Macbook Pro.
- We support your professional development.
- Balanced Workload. Perform at your Best!
Founded in 2013, Skedulo is a fast-growing SaaS company headquartered in San Francisco and with offices in Australia, Vietnam, and the United Kingdom. Here, we use the latest technologies and best engineering practices to deliver groundbreaking software that is making a difference around the world.
If you’re drawn to solving interesting hard problems, Skedulo is for you. Over the past 20 years, less than 5% of software investment has been focused on the needs of the world’s 2.7 billion mobile workers, and the mobile workforce is our sole focus. Join us as we build a scalable platform for the world’s largest brands working with the most respected technology partners.
Skedulo is a momentum leader in Field Service Management (based on G2 Winter 2021 rating) and is growing rapidly to meet the demands of a post-Covid world. This is a compelling opportunity to join a fast-growth, enterprise grade, SaaS based business where an outstanding mobile experience is at the heart of our product and user experience.
Skedulo is searching for a Salesforce.com Administrator to join our team in our Vietnam office. You will be part of a business operations team and will work closely with functional leaders, organizational units, and subject matter experts in our Australian, Vietnamese, US & UK offices to identify, develop, and deploy new business processes and improvements to our Salesforce Org configurations and workflows. You will be responsible for executing on the day-to-day configuration, support, maintenance and improvement of our platform.
Requirements
- Drive continuous improvement initiatives as a system administrator for our Salesforce.com environment
- Provide hands-on support and system administration to fix production issues and provide ongoing maintenance
- Create, design, and develop complex reports, engaging dashboards and data management/manipulation strategies that support a data-driven decision-making process
- Excellent proficiency in managing workflows, assignment rules, field creation, snapshotting key metrics for historical trending, de-duplication tools, mass update/upload tools, automating backups, permission sets and field tracking
- Partner with other teams in the organization to ensure clean deployments and leverage best practices
- Evaluate, select, implement, and integrate technology tools into a solution set that supports our business unit requirements
- Manage and enforce the CRM Change Management Process from development sandboxes to Production. Ensure that all necessary changes are documented, reviewed, tested, and approved before being deployed.
- Keeping abreast of new Salesforce features and functionality and providing recommendations for process improvements
- Communicate best practices in Salesforce use, data management, and reporting
Minimum Qualifications
- 2+ years of experience working as a Salesforce Administrator
- Certified Salesforce Administrator Required
- Strong verbal and written communications skills
- Ability to multi-task, prioritize, and manage time effectively
Desired Skills & Experience
- Additional Salesforce Certifications Preferred
- Experience with Salesforce Triggers and APEX code
- BA/BS degree or equivalent
- Oracle NetSuite experience
- Acute listening skills and a desire to provide quality customer service and satisfaction
- Appreciation of the challenges faced by IT security professionals and a desire to provide solutions
- Creative and analytical thinker with strong problem-solving skill
Benefits
- Fun, creative and fast-paced working environment
- Flextime - 2 days in the office & 3 days work from home
- Medical Benefits for employee + family
- Competitive salary
- 7 paid sick days per year
- 4 weeks paid leave per year
- 12 days of paid holiday per year
- 13th Month Bonus
- Equity in the form of SARS (Stock Appreciation Rights)
- Kitchen stocked with snacks & drinks
- Paid Parental Leave
- Learning & Development Stipend
- Employee Referral Bonus
- Our offices have creative, open workspaces with room to play, reflect, and relax
- Our team is extremely competitive, and we will challenge your best table tennis and PS4 skills
Must have skills
About the company
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