Job Requirements
Job benefits
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Professional Development
Every employee is an invaluable asset to any team; that's why we want to help you grow. Level up your skills and expertise through our professional co-development programs with notable organizations. We will cover the cost.
Skills
Job description for Retail Store Manager at Stellar - Silver . Ear Piercing
- Ensuring the daily store operation runs smoothly and efficiently
- Possessing extensive up to date product knowledge to accurately describe product features and benefits to customers
- Delivering excellent service to ensure high levels of customer satisfaction.
- Recommending and displaying items that match customers’ needs
- Providing Ear Piercing and Nose Piercing services
- Maintaining outstanding store condition and visual merchandising standards
- Managing Point-of-sale processes
- Responsible for daily reconciliation and settlement of cash end of day
- Actively involved in the receiving of new goods and preparation to display merchandise
- Monitoring inventory levels and order new items
- Maintain tidiness and cleanliness of the store
- Maintaining awareness of market trends in the retails industry, understanding forthcoming customer initiatives, and monitoring what local competitors are doing
- Preparing detailed weekly written reports to Singapore HQ regarding buying trends, customer requirements, profits, sales performance, and budgetary
- Ensuring stores and staff complies with all companies’ policies and procedures • Motivating your team to meet sales objectives by training and mentoring staff • Creating business strategies to attract new customers, expand store traffic, and enhance profitability • Responding to customer complaints and concerns in a professional manner
- Minimum qualification: SPM
- Strong leadership and customer management abilities
- Customer service-oriented with in-depth knowledge of basic business management processes
- Excellent communication and interpersonal skills In return, we offer you
- Training opportunities in Singapore and Malaysia
- A comfortable physical working environment with a highly motivated team
- Competitive monthly remuneration based on your experiences and working days
- Attractive sales commission package
- Monthly health and performance incentives
- Rental allowance